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Table of contents from instructor-led training courseware notes. Page numbers are for guidance only and may vary. Courseware notes are formatted for double-sided printing.

Microsoft Outlook 2003

  Page

Introduction to Outlook

 1
Introduction 1
Features and Concepts 1

Mail Items

 5
The Mail Message 5
Sent Items 8
Drafts 9
Formatting Messages 9
Spell Check 9
AutoCorrect 10
Attachments to Messages 12
Send Options 14
Sending Documents from a Microsoft Office Application 16
Receiving Messages 20
E-Mail Security 23

Appointments and Events

 25
Introduction 25
Scheduling an Appointment 25
Changing an Appointment 28
Deleting Appointments 28
Recurring Appointments 29
Reminders 30
Events 31

Meetings

 33
Introduction 33
Scheduling a Meeting 33
Responding to Meeting Requests 34
Rescheduling a Meeting 36
Open another Person’s Calendar 37
Group Schedules 37
Resources 38
Microsoft Office Internet Free/Busy Service 38

Address Book

 41
Introduction 41
Business Cards 41

Contacts

 43
Introduction 43
Adding a Contact 44
Finding a Contact 44
Maintaining a Contact List 45
Flagging Contacts 45
Activities 45
Mail Merge 46
Using a Contacts Folder in the Address Book 48

Tasks

 49
Introduction 49
Creating and Maintaining a Task List 49
Task Assignments 50
TaskPad 53

Journal

 55
Introduction 55
Recording Activities Automatically 55
Recording Activities Manually 57

Notes

 59
Introduction 59
Creating a Note 59

Navigation Pane, Folders and Views

 61
Navigation Pane 61
Folders 63
Search Folders 65
Sorting, Grouping and Filtering 66
Views 68
Automatic Formatting 71
Outlook Today 71

Delegate Access and Folder Permissions

 73
Introduction 73
Delegate Access 73
Folder Permissions 76

Organising a MailBox

 79
Rules Wizard 79
Junk E-Mail Messages 80
Out of Office Assistant 83
Archiving 84
Mailbox Cleanup 85

Appendix A

 87
Symbols Used in the Inbox 87
  Word 2003 Intro
Word 2003 Adv
Word 2003 Dev
Excel 2003 Intro
Excel 2003 Adv
Excel 2003 Dev
PowerPoint 2003
Outlook 2003
Visio 2003
Access 2003 Intro
Access 2003 Adv
FrontPage 2003		  


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